Creating a WABA Account
To start using WhatsApp messaging In the SmartLink, the first step is to create a WABA account. This sets up your official communication identity within the WhatsApp ecosystem.
A WhatsApp Business Account (WABA) can be created on the WhatsApp Business Platform, This is a management account designed for businesses to interact with customers. After completing Meta's review process, this business account allows users to manage their brand identity, link phone numbers, and submit templates. These steps open up large-scale business messaging capabilities on WhatsApp. For more information on WABA accounts, please refer toWhatsApp Business Accounts。
Procedures
- Prepare Supporting Documents,Prepare the following 5 items as shown below.
| No. | Item | Description | Instructions |
|---|---|---|---|
| 1 | WABA Business Account Name | Account name displayed in the Meta backend | It is recommended to use your game name |
| 2 | WhatsApp Business Display Name | Sender name shown to players | It is recommended to use your game name |
| 3 | WhatsApp Account Avatar | Sender avatar shown to players | It is recommended to use your game logo or NPC avatar Size: 640x640 px (Minimum size 192x192 px) Format: PNG or JPG Format: PNG or JPG File Size: ≤5MB |
| 4 | WhatsApp Phone Number | Phone number shown to players | it is recommended to use a new phone number that is not connected to WhatsApp before. It will be used for SMS/call verification during registration. |
| 5 | Game News/PR (in English) | Helps with the WABA verification | This verification step improves your account credibility |
- Account Application
After the submitted documents have passed the initial compliance check, SmartLink will assist you in completing the final submission and account application.
- Account Review
Your documents will be subjected to a final review by Meta, which is estimated to be completed after 3-4 business days. SmartLink will monitor the review progress, and after the approval SmartLink will quickly enable and integrate the account for you.
Each WABA account has a daily sending limit. The initial sending limit for a new account is 250 messages per day. Take not of this limit when setting up campaigns. For information on how to increase sending limits, please refer to WhatsApp Messaging Limits.
For WABA business account applications, please contact ChenChaoLi or SmartLink_service@proximabeta.com.